Nursing home · Huntersville, NC · Mecklenburg County

Ignite Medical Resort Huntersville

12019 Verhoeff Drive, Huntersville, NC 28078 · (704) 863-1000 · 11.5 miles from uptown Charlotte

Overall rating
5 of 5 stars
Beds
168
Ownership
Non profit - Corporation
Takes
Medicare and Medicaid
Operator group
Atrium Health

Federal data: Medicare's October 2026 release. North Carolina records checked Nov 2, 2026.

At a glance

Compared with all 419 North Carolina nursing homes that take Medicare or Medicaid. "Worse than most" means among the worst quarter of North Carolina homes on that measure; "better than most", the best quarter.

Overall star rating

Better than most

5 of 5 stars

Medicare's summary of inspections, staffing and quality.

Serious inspection findings

About typical

1 finding of harm or jeopardy in 3 years

Grades G to L: a resident was hurt, or was in immediate danger.

Nurse staffing

Better than most

4.48 hours per resident a day

All nursing staff, adjusted for how much care residents need.

Staff turnover

About typical

44% of nursing staff left in a year

High turnover means residents see unfamiliar staff.

Federal fines

About typical

$9,937 in 3 years

Fines follow the most serious or repeated problems.

Inspections

Every federal health inspection finding since November 2023. Inspectors grade each problem with an official letter, A to L. We show the letter and say in plain words what it means.

1

Immediate jeopardy (J–L)

0

Residents were harmed (G–I)

12

Risk of harm (D–F)

0

Minimal risk (A–C)

Every finding of harm or immediate jeopardy

DateWhat inspectors foundOfficial gradeFixed?
Mar 14, 2025Routine inspectionProvide and implement an infection prevention and control program. F 0880Grade JImmediate jeopardyReported fixed Apr 7, 2025
Show the 12 other findings (risk of harm)
DateWhat inspectors foundGradeFixed?
May 29, 2026Fire safety · routine inspectionEnsure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. K 0321DRisk of harmNot yet recorded
May 29, 2026Fire safety · routine inspectionHave properly installed electrical wiring and gas equipment. K 0511DRisk of harmNot yet recorded
May 29, 2026Fire safety · routine inspectionInstall corridor and hallway doors that block smoke. K 0363DRisk of harmNot yet recorded
May 29, 2026Fire safety · routine inspectionKeep aisles, corridors, and exits free of obstruction in case of emergency. K 0211DRisk of harmNot yet recorded
Mar 14, 2025Complaint investigationHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F 0550DRisk of harmReported fixed Apr 7, 2025
Mar 14, 2025Complaint investigationKeep residents' personal and medical records private and confidential. F 0583DRisk of harmReported fixed Apr 7, 2025
Mar 14, 2025Fire safety · routine inspectionHave exits that are accessible at all times. K 0271DRisk of harmReported fixed May 5, 2025
Nov 16, 2023Routine inspectionHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F 0550DRisk of harmReported fixed Dec 14, 2023
Nov 16, 2023Fire safety · routine inspectionInspect, test, and maintain automatic sprinkler systems. K 0353DRisk of harmReported fixed Dec 20, 2023
Nov 16, 2023Routine inspectionProvide or obtain dental services for each resident. F 0791DRisk of harmReported fixed Dec 14, 2023
Nov 16, 2023Routine inspectionEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F 0761DRisk of harmReported fixed Dec 14, 2023
Nov 16, 2023Routine inspectionProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F 0600DRisk of harmReported fixed Dec 14, 2023

North Carolina's own inspections

NC's inspectors have posted 1 report newer than the federal data: Sep 17, 2026. They are not in Care Compare yet.

Read the state reports on NC DHSR's site

Penalties

  • Mar 14, 2025 · Federal fine$9,937

Federal fines follow the most serious or repeated problems. A payment denial stops Medicare and Medicaid paying for new admissions — in practice, a pause on new admissions; residents already there are not affected by it.

Staffing

Hours of care per resident a dayThis homeNC avg
All nursing staff, adjusted for residents' needs4.483.99
Registered nurses0.400.62
Nurse aides (most hands-on care)2.572.37
All nursing staff on weekends3.773.40

From payroll records the home must submit to CMS.

Quality of care

Long-stay residents, 2025 Q3 to 2026 Q2. Lower is better for every measure shown.

Falls with a major injury

0.0% vs 3.5% at nearby NC homes

Pressure sores (bedsores)

4.5% vs 4.8% at nearby NC homes

Given antipsychotic medicine

8.3% vs 12.3% at nearby NC homes

Urinary tract infection

0.9% vs 1.6% at nearby NC homes

Lost too much weight

7.6% vs 6.7% at nearby NC homes

Catheter left in the bladder

0.2% vs 0.4% at nearby NC homes

What it costs

NC Medicaid paid this home $323.27 a day (about $9,827 a month) for a resident on Medicaid, effective Jan 1, 2024 — the newest rate NC Medicaid has published. The typical nursing home near Charlotte was paid $322.34 a day.

This is what Medicaid pays, not what the home charges.

No public record lists private-pay prices or whether a bed is free today. Call the home and ask about both.

Who owns and runs it

Operator group (as Medicare groups it): Atrium Health, 6 homes nationally, averaging 4.0 stars.

North Carolina licence holder: Ignite Huntersville, LLC.

Same chain nearby: Ignite Medical Resort South Charlotte, Jesse Helms Nursing Center.

What you can do

Questions to ask on a tour, from this record

  1. Inspectors found immediate jeopardy on Mar 14, 2025 (Provide and implement an infection prevention and control program). What changed afterwards, and who is responsible for it now?
  2. The home was penalised on Mar 14, 2025. What was the problem, and is it fixed?
  3. May I see your most recent inspection report? (Nursing homes must keep it where residents and visitors can read it.)
  4. How many residents does each nurse aide care for on day, evening and night shifts?

If your family member already lives here

A record like this is a reason to watch closely and ask questions, not necessarily to move — moving a frail person carries risks of its own. Raise concerns with the director of nursing first, in writing if serious. If that doesn't resolve them, call the free Long-Term Care Ombudsman (Centralina, (800) 508-5777) or file a complaint with the state (NC DHSR, 1-800-624-3004, weekdays). If someone is in danger now, call 911.

Sources and limits

From Medicare's Care Compare data (inspections, penalties, payroll-based staffing, quality measures and ownership), North Carolina DHSR licence lists and inspection reports, and NC Medicaid rate files. North Carolina homes are compared only with other North Carolina homes, never across states. Check this home on Medicare Care Compare.

What this page can't tell you: price, whether a bed is free, or what daily life is like — food, activities, kindness. No public record measures those. Visit more than once, at different times of day. Spotted an error? Tell us.