Nursing home · Charlotte, NC · Mecklenburg County
Ignite Medical Resort South Charlotte
5151 Sardis Road, Charlotte, NC 28270 · (704) 365-4202 · 5.6 miles from uptown Charlotte
- Overall rating
- 4 of 5 stars
- Beds
- 124
- Ownership
- Non profit - Other
- Takes
- Medicare and Medicaid
- Operator group
- Atrium Health
Federal data: Medicare's October 2026 release. North Carolina records checked Nov 2, 2026.
At a glance
Compared with all 419 North Carolina nursing homes that take Medicare or Medicaid. "Worse than most" means among the worst quarter of North Carolina homes on that measure; "better than most", the best quarter.
Overall star rating
About typical
4 of 5 stars
Medicare's summary of inspections, staffing and quality.
Serious inspection findings
About typical
None in 3 years (true of 47% of NC homes)
Grades G to L: a resident was hurt, or was in immediate danger.
Nurse staffing
About typical
3.45 hours per resident a day
All nursing staff, adjusted for how much care residents need.
Staff turnover
About typical
49% of nursing staff left in a year
High turnover means residents see unfamiliar staff.
Federal fines
About typical
None in 3 years
Fines follow the most serious or repeated problems.
Inspections
Every federal health inspection finding since November 2023. Inspectors grade each problem with an official letter, A to L. We show the letter and say in plain words what it means.
0
Immediate jeopardy (J–L)
0
Residents were harmed (G–I)
18
Risk of harm (D–F)
0
Minimal risk (A–C)
No finding of harm or immediate jeopardy since November 2023.
Show the 18 other findings (risk of harm)
| Date | What inspectors found | Grade | Fixed? |
|---|---|---|---|
| Dec 18, 2025Routine inspection | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F 0694 | DRisk of harm | Reported fixed Jan 15, 2026 |
| Dec 18, 2025Fire safety · routine inspection | Use approved construction type or materials. K 0161 | DRisk of harm | Reported fixed Mar 13, 2026 |
| Dec 18, 2025Routine inspection | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F 0693 | DRisk of harm | Reported fixed Jan 15, 2026 |
| Dec 18, 2025Fire safety · routine inspection | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. K 0321 | DRisk of harm | Reported fixed Mar 12, 2026 |
| Dec 18, 2025Fire safety · routine inspection | Have properly installed electrical wiring and gas equipment. K 0511 | DRisk of harm | Reported fixed Mar 12, 2026 |
| Dec 18, 2025Routine inspection | Ensure each resident receives an accurate assessment. F 0641 | DRisk of harm | Reported fixed Jan 15, 2026 |
| Dec 18, 2025Routine inspection | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F 0644 | DRisk of harm | Reported fixed Jan 22, 2026 |
| Sep 27, 2024Fire safety · routine inspection | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. K 0321 | DRisk of harm | Reported fixed Nov 26, 2024 |
| Sep 27, 2024Fire safety · routine inspection | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. K 0521 | DRisk of harm | Reported fixed Nov 26, 2024 |
| Sep 27, 2024Fire safety · routine inspection | Have approved installation, maintenance and testing program for fire alarm systems. K 0345 | DRisk of harm | Reported fixed Nov 26, 2024 |
| Sep 27, 2024Fire safety · routine inspection | Keep aisles, corridors, and exits free of obstruction in case of emergency. K 0211 | DRisk of harm | Reported fixed Nov 26, 2024 |
| Sep 27, 2024Routine inspection | Provide and implement an infection prevention and control program. F 0880 | DRisk of harm | Reported fixed Oct 25, 2024 |
| Sep 27, 2024Routine inspection | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F 0693 | DRisk of harm | Reported fixed Oct 25, 2024 |
| Sep 27, 2024Complaint investigation | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | DRisk of harm | Reported fixed Oct 25, 2024 |
| Sep 27, 2024Complaint investigation | Provide care and assistance to perform activities of daily living for any resident who is unable. F 0677 | DRisk of harm | Reported fixed Oct 25, 2024 |
| Sep 27, 2024Complaint investigation | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F 0584 | DRisk of harm | Reported fixed Oct 25, 2024 |
| Sep 27, 2024Routine inspection | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 0812 | ERisk of harm | Reported fixed Oct 25, 2024 |
| Sep 27, 2024Routine inspection | Provide safe and appropriate respiratory care for a resident when needed. F 0695 | ERisk of harm | Reported fixed Oct 25, 2024 |
North Carolina's own inspections
NC's inspectors have posted 3 reports newer than the federal data: Jan 27, 2026, May 1, 2026, Sep 4, 2026. They are not in Care Compare yet.
Penalties
No federal fines or payment denials in the last 3 years.
Staffing
| Hours of care per resident a day | This home | NC avg |
|---|---|---|
| All nursing staff, adjusted for residents' needs | 3.45 | 3.99 |
| Registered nurses | 0.60 | 0.62 |
| Nurse aides (most hands-on care) | 1.78 | 2.37 |
| All nursing staff on weekends | 2.66 | 3.40 |
From payroll records the home must submit to CMS.
Quality of care
Long-stay residents, 2025 Q3 to 2026 Q2. Lower is better for every measure shown.
Falls with a major injury
1.0% vs 3.5% at nearby NC homes
Pressure sores (bedsores)
11.2% vs 4.8% at nearby NC homes
Higher than most nearby homes
Given antipsychotic medicine
10.2% vs 12.3% at nearby NC homes
Urinary tract infection
3.0% vs 1.6% at nearby NC homes
Higher than most nearby homes
Lost too much weight
4.3% vs 6.7% at nearby NC homes
Catheter left in the bladder
0.2% vs 0.4% at nearby NC homes
What it costs
NC Medicaid paid this home $326.35 a day (about $9,921 a month) for a resident on Medicaid, effective Jan 1, 2024 — the newest rate NC Medicaid has published. The typical nursing home near Charlotte was paid $322.34 a day.
This is what Medicaid pays, not what the home charges.
No public record lists private-pay prices or whether a bed is free today. Call the home and ask about both.
Who owns and runs it
Operator group (as Medicare groups it): Atrium Health, 6 homes nationally, averaging 4.0 stars.
North Carolina licence holder: Ignite South Charlotte, LLC.
Same chain nearby: Ignite Medical Resort Huntersville, Jesse Helms Nursing Center.
What you can do
Questions to ask on a tour, from this record
- May I see your most recent inspection report? (Nursing homes must keep it where residents and visitors can read it.)
- How many residents does each nurse aide care for on day, evening and night shifts?
If your family member already lives here
A record like this is a reason to watch closely and ask questions, not necessarily to move — moving a frail person carries risks of its own. Raise concerns with the director of nursing first, in writing if serious. If that doesn't resolve them, call the free Long-Term Care Ombudsman (Centralina, (800) 508-5777) or file a complaint with the state (NC DHSR, 1-800-624-3004, weekdays). If someone is in danger now, call 911.
Sources and limits
From Medicare's Care Compare data (inspections, penalties, payroll-based staffing, quality measures and ownership), North Carolina DHSR licence lists and inspection reports, and NC Medicaid rate files. North Carolina homes are compared only with other North Carolina homes, never across states. Check this home on Medicare Care Compare.
What this page can't tell you: price, whether a bed is free, or what daily life is like — food, activities, kindness. No public record measures those. Visit more than once, at different times of day. Spotted an error? Tell us.