Nursing home · Matthews, NC · Mecklenburg County
Matthews Health & Rehab Center
600 Fullwood Lane, Matthews, NC 28105 · (704) 841-4920 · 10.0 miles from uptown Charlotte
- Overall rating
- 2 of 5 stars
- Beds
- 166
- Ownership
- For profit - Corporation
- Takes
- Medicare and Medicaid
- Operator group
- Saber Healthcare Group
Federal data: Medicare's October 2026 release. North Carolina records checked Nov 2, 2026.
At a glance
Compared with all 419 North Carolina nursing homes that take Medicare or Medicaid. "Worse than most" means among the worst quarter of North Carolina homes on that measure; "better than most", the best quarter.
Overall star rating
About typical
2 of 5 stars
Medicare's summary of inspections, staffing and quality.
Serious inspection findings
About typical
2 findings of harm or jeopardy in 3 years
Grades G to L: a resident was hurt, or was in immediate danger.
Nurse staffing
About typical
3.50 hours per resident a day
All nursing staff, adjusted for how much care residents need.
Staff turnover
About typical
55% of nursing staff left in a year
High turnover means residents see unfamiliar staff.
Federal fines
Worse than most
$82,703 in 3 years
Fines follow the most serious or repeated problems.
Inspections
Every federal health inspection finding since November 2023. Inspectors grade each problem with an official letter, A to L. We show the letter and say in plain words what it means.
2
Immediate jeopardy (J–L)
0
Residents were harmed (G–I)
16
Risk of harm (D–F)
3
Minimal risk (A–C)
Every finding of harm or immediate jeopardy
| Date | What inspectors found | Official grade | Fixed? |
|---|---|---|---|
| Feb 7, 2025Routine inspection | Provide and implement an infection prevention and control program. F 0880 | Grade KImmediate jeopardy | Reported fixed Mar 10, 2025 |
| Aug 2, 2024Complaint investigation | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F 0600 | Grade JImmediate jeopardy | Reported fixed Jul 16, 2024 |
Show the 19 other findings (minimal risk or risk of harm)
| Date | What inspectors found | Grade | Fixed? |
|---|---|---|---|
| Apr 16, 2026Fire safety · routine inspection | Have generator or other power source capable of supplying service within 10 seconds. K 0918 | DRisk of harm | Reported fixed Sep 30, 2026 |
| Apr 16, 2026Fire safety · routine inspection | Have properly installed electrical wiring and gas equipment. K 0511 | DRisk of harm | Reported fixed Sep 30, 2026 |
| Apr 16, 2026Fire safety · routine inspection | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. K 0321 | DRisk of harm | Reported fixed Sep 30, 2026 |
| Apr 16, 2026Fire safety · routine inspection | Have exits that are accessible at all times. K 0271 | DRisk of harm | Reported fixed Sep 30, 2026 |
| Apr 16, 2026Routine inspection | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F 0578 | DRisk of harm | Reported fixed Apr 17, 2026 |
| Apr 16, 2026Fire safety · routine inspection | Inspect, test, and maintain automatic sprinkler systems. K 0353 | ERisk of harm | Reported fixed Sep 30, 2026 |
| Apr 16, 2026Fire safety · routine inspection | Use approved construction type or materials. K 0161 | DRisk of harm | Reported fixed Sep 30, 2026 |
| Apr 16, 2026Fire safety · routine inspection | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. K 0222 | DRisk of harm | Reported fixed Sep 30, 2026 |
| Dec 18, 2025Complaint investigation | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F 0580 | DRisk of harm | Yes |
| Feb 7, 2025Routine inspection | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F 0727 | CMinimal risk | Reported fixed Mar 10, 2025 |
| Feb 7, 2025Complaint investigation | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F 0623 | BMinimal risk | Reported fixed Mar 10, 2025 |
| Feb 7, 2025Complaint investigation | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F 0625 | BMinimal risk | Reported fixed Mar 10, 2025 |
| Feb 7, 2025Fire safety · routine inspection | Inspect, test, and maintain automatic sprinkler systems. K 0353 | DRisk of harm | Reported fixed Mar 31, 2025 |
| Feb 7, 2025Fire safety · routine inspection | Have generator or other power source capable of supplying service within 10 seconds. K 0918 | DRisk of harm | Reported fixed Apr 11, 2025 |
| Feb 7, 2025Routine inspection | Honor the resident's right to organize and participate in resident/family groups in the facility. F 0565 | ERisk of harm | Reported fixed Mar 10, 2025 |
| Feb 7, 2025Complaint investigation | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F 0686 | DRisk of harm | Reported fixed Mar 10, 2025 |
| Feb 7, 2025Complaint investigation | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F 0690 | DRisk of harm | Reported fixed Mar 10, 2025 |
| Feb 7, 2025Complaint investigation | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F 0809 | DRisk of harm | Reported fixed Mar 10, 2025 |
| Aug 2, 2024Complaint investigation | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F 0609 | DRisk of harm | Reported fixed Jul 17, 2024 |
North Carolina's own inspections
NC's inspectors have posted 1 report newer than the federal data: May 4, 2026. They are not in Care Compare yet.
Penalties
- Feb 7, 2025 · Federal fine$69,076
- Aug 2, 2024 · Federal fine$13,627
Federal fines follow the most serious or repeated problems. A payment denial stops Medicare and Medicaid paying for new admissions — in practice, a pause on new admissions; residents already there are not affected by it.
Staffing
| Hours of care per resident a day | This home | NC avg |
|---|---|---|
| All nursing staff, adjusted for residents' needs | 3.50 | 3.99 |
| Registered nurses | 0.48 | 0.62 |
| Nurse aides (most hands-on care) | 1.96 | 2.37 |
| All nursing staff on weekends | 3.01 | 3.40 |
From payroll records the home must submit to CMS.
Quality of care
Long-stay residents, 2025 Q3 to 2026 Q2. Lower is better for every measure shown.
Falls with a major injury
4.7% vs 3.5% at nearby NC homes
Pressure sores (bedsores)
3.0% vs 4.8% at nearby NC homes
Given antipsychotic medicine
14.0% vs 12.3% at nearby NC homes
Urinary tract infection
1.3% vs 1.6% at nearby NC homes
Lost too much weight
7.2% vs 6.7% at nearby NC homes
Catheter left in the bladder
0.2% vs 0.4% at nearby NC homes
What it costs
NC Medicaid paid this home $323.83 a day (about $9,844 a month) for a resident on Medicaid, effective Jan 1, 2024 — the newest rate NC Medicaid has published. The typical nursing home near Charlotte was paid $322.34 a day.
This is what Medicaid pays, not what the home charges.
No public record lists private-pay prices or whether a bed is free today. Call the home and ask about both.
Who owns and runs it
Operator group (as Medicare groups it): Saber Healthcare Group, 126 homes nationally, averaging 3.0 stars.
Operational or managerial control: Hopping, Darin, Saber Governance LLC.
North Carolina licence holder: Matthews Health & Rehab Center, LLC.
Same chain nearby: Lakeside Health & Rehab Center, Autumn Care of Cornelius, Gastonia Health & Rehab Center.
What you can do
Questions to ask on a tour, from this record
- Inspectors found immediate jeopardy on Feb 7, 2025 (Provide and implement an infection prevention and control program). What changed afterwards, and who is responsible for it now?
- The home was penalised on Feb 7, 2025. What was the problem, and is it fixed?
- May I see your most recent inspection report? (Nursing homes must keep it where residents and visitors can read it.)
- How many residents does each nurse aide care for on day, evening and night shifts?
If your family member already lives here
A record like this is a reason to watch closely and ask questions, not necessarily to move — moving a frail person carries risks of its own. Raise concerns with the director of nursing first, in writing if serious. If that doesn't resolve them, call the free Long-Term Care Ombudsman (Centralina, (800) 508-5777) or file a complaint with the state (NC DHSR, 1-800-624-3004, weekdays). If someone is in danger now, call 911.
Sources and limits
From Medicare's Care Compare data (inspections, penalties, payroll-based staffing, quality measures and ownership), North Carolina DHSR licence lists and inspection reports, and NC Medicaid rate files. North Carolina homes are compared only with other North Carolina homes, never across states. Check this home on Medicare Care Compare.
What this page can't tell you: price, whether a bed is free, or what daily life is like — food, activities, kindness. No public record measures those. Visit more than once, at different times of day. Spotted an error? Tell us.