Nursing home · Charlotte, NC · Mecklenburg County
Plaza Health & Rehab
2616 East 5th Street, Charlotte, NC 28204 · (704) 333-5165 · 2.3 miles from uptown Charlotte
- Overall rating
- 2 of 5 stars
- Beds
- 120
- Ownership
- For profit - Limited Liability company
- Takes
- Medicare and Medicaid
- Operator group
- Simcha Hyman & Naftali Zanziper
Federal data: Medicare's October 2026 release. North Carolina records checked Nov 2, 2026.
At a glance
Compared with all 419 North Carolina nursing homes that take Medicare or Medicaid. "Worse than most" means among the worst quarter of North Carolina homes on that measure; "better than most", the best quarter.
Overall star rating
About typical
2 of 5 stars
Medicare's summary of inspections, staffing and quality.
Serious inspection findings
Worse than most
3 findings of harm or jeopardy in 3 years
Grades G to L: a resident was hurt, or was in immediate danger.
Nurse staffing
Worse than most
3.30 hours per resident a day
All nursing staff, adjusted for how much care residents need.
Staff turnover
Worse than most
75% of nursing staff left in a year
High turnover means residents see unfamiliar staff.
Federal fines
Worse than most
$43,863 in 3 years
Fines follow the most serious or repeated problems.
Inspections
Every federal health inspection finding since November 2023. Inspectors grade each problem with an official letter, A to L. We show the letter and say in plain words what it means.
3
Immediate jeopardy (J–L)
0
Residents were harmed (G–I)
31
Risk of harm (D–F)
1
Minimal risk (A–C)
Every finding of harm or immediate jeopardy
| Date | What inspectors found | Official grade | Fixed? |
|---|---|---|---|
| Mar 2, 2026Complaint investigation | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | Grade JImmediate jeopardy | Reported fixed Mar 4, 2026 |
| Mar 2, 2026Complaint investigation | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F 0684 | Grade JImmediate jeopardy | Reported fixed Mar 4, 2026 |
| Feb 3, 2025Complaint investigation | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | Grade JImmediate jeopardy | Reported fixed Feb 20, 2025 |
Show the 32 other findings (minimal risk or risk of harm)
| Date | What inspectors found | Grade | Fixed? |
|---|---|---|---|
| Apr 29, 2026Complaint investigation | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F 0550 | DRisk of harm | Reported fixed May 1, 2026 |
| Mar 2, 2026Fire safety · routine inspection | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. K 0372 | DRisk of harm | Reported fixed Jul 31, 2026 |
| Mar 2, 2026Fire safety · routine inspection | Have properly installed electrical wiring and gas equipment. K 0511 | DRisk of harm | Reported fixed Jul 31, 2026 |
| Mar 2, 2026Complaint investigation | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F 0561 | DRisk of harm | Reported fixed Mar 4, 2026 |
| Mar 2, 2026Routine inspection | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F 0761 | DRisk of harm | Reported fixed Mar 4, 2026 |
| Mar 2, 2026Routine inspection | Ensure each resident receives an accurate assessment. F 0641 | DRisk of harm | Reported fixed Mar 4, 2026 |
| Mar 2, 2026Complaint investigation | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F 0584 | DRisk of harm | Reported fixed Mar 4, 2026 |
| Mar 2, 2026Routine inspection | Provide and implement an infection prevention and control program. F 0880 | DRisk of harm | Reported fixed Mar 4, 2026 |
| Mar 2, 2026Fire safety · routine inspection | Inspect, test, and maintain automatic sprinkler systems. K 0353 | ERisk of harm | Reported fixed Jul 31, 2026 |
| Mar 2, 2026Routine inspection | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 0812 | DRisk of harm | Reported fixed Mar 4, 2026 |
| Mar 2, 2026Routine inspection | Dispose of garbage and refuse properly. F 0814 | FRisk of harm | Reported fixed Mar 4, 2026 |
| Mar 2, 2026Fire safety · routine inspection | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. K 0521 | ERisk of harm | Reported fixed Jul 31, 2026 |
| Mar 2, 2026Fire safety · routine inspection | Use approved construction type or materials. K 0161 | DRisk of harm | Reported fixed Jul 31, 2026 |
| Mar 2, 2026Fire safety · routine inspection | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. K 0222 | DRisk of harm | Reported fixed Jul 31, 2026 |
| Mar 2, 2026Fire safety · routine inspection | Have exits that are accessible at all times. K 0271 | DRisk of harm | Reported fixed Jul 31, 2026 |
| Mar 2, 2026Fire safety · routine inspection | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. K 0321 | DRisk of harm | Reported fixed Jul 31, 2026 |
| Mar 2, 2026Fire safety · routine inspection | Have approved installation, maintenance and testing program for fire alarm systems. K 0345 | DRisk of harm | Reported fixed Jul 31, 2026 |
| Feb 3, 2025Routine inspection | Post nurse staffing information every day. F 0732 | CMinimal risk | Reported fixed Feb 21, 2025 |
| Feb 3, 2025Fire safety · routine inspection | Use approved construction type or materials. K 0161 | DRisk of harm | Reported fixed Mar 5, 2025 |
| Feb 3, 2025Fire safety · routine inspection | Have approved installation, maintenance and testing program for fire alarm systems. K 0345 | DRisk of harm | Reported fixed Mar 5, 2025 |
| Feb 3, 2025Fire safety · routine inspection | Have proper medical gas storage and administration areas. K 0923 | DRisk of harm | Reported fixed Mar 5, 2025 |
| Feb 3, 2025Fire safety · routine inspection | Have generator or other power source capable of supplying service within 10 seconds. K 0918 | DRisk of harm | Reported fixed Mar 5, 2025 |
| Feb 3, 2025Fire safety · routine inspection | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. K 0521 | DRisk of harm | Reported fixed Mar 5, 2025 |
| Feb 3, 2025Complaint investigation | Reasonably accommodate the needs and preferences of each resident. F 0558 | ERisk of harm | Reported fixed Feb 20, 2025 |
| Feb 3, 2025Complaint investigation | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F 0600 | ERisk of harm | Reported fixed Feb 20, 2025 |
| Feb 3, 2025Routine inspection | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F 0727 | ERisk of harm | Reported fixed Feb 21, 2025 |
| Feb 3, 2025Routine inspection | Ensure each resident receives an accurate assessment. F 0641 | DRisk of harm | Reported fixed Feb 20, 2025 |
| Feb 3, 2025Routine inspection | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F 0656 | DRisk of harm | Reported fixed Feb 19, 2025 |
| Feb 3, 2025Fire safety · routine inspection | Have properly installed electrical wiring and gas equipment. K 0511 | DRisk of harm | Reported fixed Mar 5, 2025 |
| Feb 3, 2025Complaint investigation | Provide safe and appropriate respiratory care for a resident when needed. F 0695 | DRisk of harm | Reported fixed Feb 21, 2025 |
| Feb 3, 2025Complaint investigation | Provide and implement an infection prevention and control program. F 0880 | DRisk of harm | Reported fixed Feb 28, 2025 |
| Feb 3, 2025Fire safety · complaint investigation | Establish an Emergency Preparedness Program (EP). E 0001 | FRisk of harm | Reported fixed Feb 19, 2025 |
North Carolina's own inspections
NC's inspectors have posted 1 report newer than the federal data: Jun 1, 2026. They are not in Care Compare yet.
Penalties
- Mar 2, 2026 · Federal fine$8,673
- Mar 2, 2026 · Federal fine$8,672
- Feb 3, 2025 · Federal fine$17,345
- Dec 11, 2023 · Federal fine$7,409
- Nov 20, 2023 · Federal fine$1,764
Federal fines follow the most serious or repeated problems. A payment denial stops Medicare and Medicaid paying for new admissions — in practice, a pause on new admissions; residents already there are not affected by it.
Staffing
| Hours of care per resident a day | This home | NC avg |
|---|---|---|
| All nursing staff, adjusted for residents' needs · below most homes | 3.30 | 3.99 |
| Registered nurses | 0.59 | 0.62 |
| Nurse aides (most hands-on care) | 1.83 | 2.37 |
| All nursing staff on weekends | 2.90 | 3.40 |
From payroll records the home must submit to CMS.
Quality of care
Long-stay residents, 2025 Q3 to 2026 Q2. Lower is better for every measure shown.
Falls with a major injury
0.4% vs 3.5% at nearby NC homes
Pressure sores (bedsores)
1.9% vs 4.8% at nearby NC homes
Given antipsychotic medicine
15.2% vs 12.3% at nearby NC homes
Urinary tract infection
0.4% vs 1.6% at nearby NC homes
Lost too much weight
5.7% vs 6.7% at nearby NC homes
Catheter left in the bladder
0.0% vs 0.4% at nearby NC homes
What it costs
NC Medicaid paid this home $319.25 a day (about $9,705 a month) for a resident on Medicaid, effective Jan 1, 2024 — the newest rate NC Medicaid has published. The typical nursing home near Charlotte was paid $322.34 a day.
This is what Medicaid pays, not what the home charges.
No public record lists private-pay prices or whether a bed is free today. Call the home and ask about both.
Who owns and runs it
Operator group (as Medicare groups it): Simcha Hyman & Naftali Zanziper, 79 homes nationally, averaging 2.8 stars.
Direct owners on Medicare's records: MC M53 Spe Opco Holdco (100%).
Operational or managerial control: Accordius Health LLC.
North Carolina licence holder: Eastover SNF Operations, LLC.
Same chain nearby: Redwood Health & Rehab, Belmont Health & Rehabilitation.
What you can do
Questions to ask on a tour, from this record
- Inspectors found immediate jeopardy on Mar 2, 2026 (Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents). What changed afterwards, and who is responsible for it now?
- The home was penalised on Mar 2, 2026. What was the problem, and is it fixed?
- Many nursing staff leave each year here. How long have the director of nursing and the administrator been in post?
- May I see your most recent inspection report? (Nursing homes must keep it where residents and visitors can read it.)
- How many residents does each nurse aide care for on day, evening and night shifts?
If your family member already lives here
A record like this is a reason to watch closely and ask questions, not necessarily to move — moving a frail person carries risks of its own. Raise concerns with the director of nursing first, in writing if serious. If that doesn't resolve them, call the free Long-Term Care Ombudsman (Centralina, (800) 508-5777) or file a complaint with the state (NC DHSR, 1-800-624-3004, weekdays). If someone is in danger now, call 911.
Sources and limits
From Medicare's Care Compare data (inspections, penalties, payroll-based staffing, quality measures and ownership), North Carolina DHSR licence lists and inspection reports, and NC Medicaid rate files. North Carolina homes are compared only with other North Carolina homes, never across states. Check this home on Medicare Care Compare.
What this page can't tell you: price, whether a bed is free, or what daily life is like — food, activities, kindness. No public record measures those. Visit more than once, at different times of day. Spotted an error? Tell us.